21+ only

888starz Responsible Gaming

888starz believes gaming should be a source of entertainment, not stress. Our tools and guidelines for safe play are here to support you.

For players aged 21 and above only

What is responsible gaming and why does it matter?


Online betting and casino gaming can be enjoyed as entertainment, but it only becomes a genuine source of fun when you stay aware of your limits. 888starz believes every player has the right to play in a safe and controlled environment. To support that, we have built a set of practical tools to help you manage your own gaming experience.

The key to responsible gaming is setting a budget before you play and committing to staying within it. Chasing losses to win back money is not a wise approach. Reading our Terms and Conditions will show you what is required before you start playing at 888starz.

Remember, gaming is not a source of income. Treat it as entertainment — the same way you spend money on a cinema ticket. If you lose, consider it the cost of that entertainment, and never play with borrowed money or your savings.

In the About Us section of 888starz, you can learn how we run a safe and transparent platform. Player protection sits at the centre of how we operate.

Safe Gaming Tools


Deposit Limit

Set a maximum deposit amount per day, week, or month. A limit reduction takes effect immediately; increasing a limit requires a cooling-off period.

Session Time Limit

Set a maximum duration for each playing session. Once the time is up, you will be logged out automatically so you can take a break.

Self-Exclusion

If you feel gaming is getting out of control, choose a temporary or long-term self-exclusion. Your account can be fully closed for a set period.

Cooling-Off Break

If you want to step away for a few days, use the cooling-off feature. During this time you will not be able to log in or place bets, but the account will reactivate on its own afterwards.

Loss Limit

Gaming will stop automatically once your losses reach a set amount. This tool is particularly effective at limiting financial harm.

Support Contact

Contact us any time via 24/7 live chat or email. Support is available in both Bengali and English, day or night.

To activate any of these tools, go to your account settings or contact our 24/7 live chat. The support team can help you set any limit you need.

Warning Signs of Problem Gambling


If you notice the signs below, that is an important signal — it may be time to seek help.

Spending more than your budget or continuing to play after exceeding a set limit.

Repeatedly placing large bets to try to win back lost money.

Neglecting family, friends, or work responsibilities to spend time gambling.

Borrowing money or breaking into savings to fund gambling.

Feeling restless, irritable, or low when unable to gamble.

Hiding how much time or money you spend gambling from family or friends.

Losing sleep at night or skipping meals to focus on gambling.

Seeing gambling as the only way to relieve stress or anxiety.

Check Yourself


Answer the questions below honestly. If three or more answers are "yes", consider seeking professional advice.

Did you spend more than your set budget on gambling in the past month?
After a loss, did you bet more to try to win back the money?
Did you give gambling more priority than your work or family responsibilities?
Did you try to stop gambling but find you could not?
Did you borrow money from someone or use your savings to gamble?
Have family or friends expressed concern about your gambling?

This is a self-assessment tool — it is not a substitute for medical advice. See the section below for professional help.

Where to Get Help?


888starz Support

Speak to us in Bengali via 888starz's 24/7 live chat and email support. Our team is always ready to help you set account limits, apply self-exclusion, or discuss any concern.

Family and Close Ones

Family and trusted friends are often the most effective source of support. Opening up about what you are going through can make finding a way forward much easier.

Professional Advice

Seeing a mental health professional or counsellor is not a sign of weakness — it takes courage. This service is available at many hospitals and clinics across Bangladesh.

Contact Us by Email

Email our support team to activate self-exclusion or any other protective tool:

[email protected]

Writing "Responsible Gaming" in the email subject line will get you a faster response. We provide support in both Bengali and English.

Our Commitment to Players


Every feature at 888starz is built on the belief that a happy and healthy player is our greatest asset.

Transparency

Bonus terms, wagering requirements, and game rules are stated clearly. Our FAQ section has detailed answers to common questions.

Protection of Minors

Anyone under 21 cannot open an account or play at 888starz. This rule is strictly enforced through identity verification.

Data Protection

Your personal information is secured with SSL encryption. How we use your data is explained in detail in our Privacy Policy.

Instant Limit Enforcement

Whenever you want to lower a deposit, loss, or session limit, it takes effect immediately. Raising a limit has a set waiting period that protects you from impulsive decisions.

No Pressure

888starz never encourages you to deposit more or chase lost money. Our goal is to ensure safe, long-term entertainment.

Practical Tips for Safe Gaming


Financial Planning

  • Set a specific budget before you play and stick to it.
  • After covering your essential monthly expenses — food, rent, transport — only spend a small portion of what remains on entertainment.
  • Stay level-headed even after a big win; take a moment before reinvesting your winnings.
  • You can use a separate mobile banking wallet for deposits so that limits are easy to track.

Time Management

  • Decide in advance the maximum amount of time you will spend gambling each day.
  • Set a timer on your phone before starting a gaming session.
  • Take a break from gambling when you are tired or under stress — it is harder to make good decisions in that state.
  • Set aside regular time for family, exercise, and other hobbies.

Social Support

  • Let someone you trust know how much time and money you are spending on gambling.
  • Rather than playing alone, play with family around or in front of friends — being open makes it easier to stay in control.
  • If a loved one raises a concern, take it seriously.

Mental Wellbeing

  • If gambling is causing stress rather than enjoyment, take a break.
  • During times of stress or loneliness, talk to a friend or counsellor rather than turning to gambling as a solution.
  • Take wins and losses in stride — winning is not guaranteed, and losses are not permanent.

Questions About Responsible Gaming


Once the set self-exclusion period ends, there is an option to reactivate your account. However, a mandatory waiting period applies before reactivation, to prevent impulsive decisions. Contact our support team for more details.

Lowering a limit takes effect immediately. Raising a limit requires a cooling-off period — this is intentional, to prevent impulsive increases. Our support team can help with any changes.

No. Each account is for the exclusive personal use of the registered holder. Allowing others to use your account, or playing on behalf of someone else from the same device, is against our rules. In particular, playing on behalf of anyone under 21, or giving them access, is strictly prohibited.

Yes. Problem gambling is a recognised mental health condition. It is not a sign of weak willpower — it is a complex condition related to the brain's reward system. It can be managed with the help of a professional counsellor or psychologist. There is no shame in seeking help.

You can contact 888starz live chat support for general information without identifying yourself. However, identity verification is required for self-exclusion or account changes. A professional counsellor can be approached in complete confidence.

Yes, though finding other activities makes it easier. Reading, sports, spending time with friends, or learning a new skill can all help reduce the urge to gamble. A professional can help you build a plan that works for you.